Respect and inclusionTreat every traveler with courtesy regardless of background, language, or travel style.Harassment, discrimination, threats, or hate speech are not tolerated.
Honest listings and requestsDrivers must post accurate routes, departure times, seat counts, and vehicle details.Passengers must request only the seats they need and show up on time at the agreed pickup area.Fake rides, spam, or misleading profiles may lead to permanent removal.
Safety firstFollow traffic laws and drive responsibly. Passengers should wear seat belts.Report unsafe behavior, intoxicated driving, or route deviations through the in-app report tool.Share trip details with someone you trust before traveling.
CommunicationUse in-app messaging for trip coordination until contact details are unlocked.Do not share others' phone numbers or personal data outside the platform without consent.
Ratings and reviewsLeave fair ratings only after completed trips.Do not use ratings to retaliate, extort, or harass.
EnforcementReports are reviewed by our team. Violations may result in warnings, suspension, or permanent bans.Contact hello@sharemiles.in for urgent safety concerns.